First Five Coaching Program & Trellis Collective Community Access Terms

April 2024 Program
1. Registration closes at 5pm AEST on 18 March 2024.
2. Registration is for 1 live coaching round of the program only (i.e. April 2024).
3. A participant registration can be deferred to the next round (Aug 2024) until Module 1 releases on 3 April 2024.
4. A participant registration can be transferred to a different participant up until COB 18 March 2024.
5. Late registrations will be accepted up until 18 March 2024.
6. No transfers will be accepted after Module 1 releases on 3 April, 2024 (Including in cases of resignation, role change or lack of engagement. Extenuating personal circumstances will be considered at our discretion).
7. All sales are final and no refunds will be given.
8. Participants receive 14 months’ access to all program materials including recordings of the coaching calls.
9. Completion certificates for CPE credits or internal requirements can be awarded on request for participants who complete 80% or more of the program content.

Trellis Collective takes great responsibility and care to ensure that participants engage with the program, follow the learning journey and complete the program. We encourage Line/HR Managers to stay engaged with your participants to encourage them and stay committed to the full program experience.

Program Participant and Organisation Terms and Conditions

Participants may:
• Access the Trellis Collective ‘First Five’ online platform and materials for their own personal use and development as often as they like during their access period.

Participants may not:
• Share their username and password with anyone else.
• Share the materials from the program with anyone else in any form. This includes printing the materials to share with friends or colleagues; sharing the training videos or audios in a one on one or group capacity; taking screen shots of presentation materials, or any and all forms of sharing without permission which breaches IP laws.


In these terms of sale, the following words will have the following meanings:

“we, our” or “TC” means Trellis Collective Pty Ltd
“you” or “your” refers to the purchaser of services from TC
“Terms” means these purchase terms of sale;
“FFP” First Five Program


2.1 These Terms of use ( Terms ) govern your use of the websites located at ( Website ) and any of our Courses accessed by third party platforms (such as Kajabi). You accept the Terms as they apply from time to time whenever you access the Website, and accessing the Website forms a contract between Trellis Collective ( we, us, our ) and persons who access the Website ( you ).

2.2 We may change these Terms from time to time. Any changes will come into effect when the updated terms and conditions are posted to the Website. These terms are important and you should ensure that you read them carefully before using the remainder of the website. You can contact us via email at [email protected]

2.3 In providing our Services, we are providing you with facts, information, insights and ideas only, in order to assist you in your career, business and life. You need to decide what may work best for your own personal or career needs and should make your own assessment after careful consideration of your situation.
We do not have your personal information, finances, your individual facts or situation in mind when we provide these Services. Our Services are not intended as, nor should they be construed as medical, professional or life advice and we recommend that you contact a professional advisor, medical professional or other person, if you would like information or advice that takes into account your specific personal and particular goals and situation.
We also do not guarantee any specific results or outcomes from our Services. We do, however, provide our experience, insights, perspectives and recommendations in order to assist you to consider options which may have an overall positive impact and help you achieve your goals.

2.4 We reserve the right at any time and from time to time to remove, delete, alter or amend any Content, Services or the website. In particular, if we believe the Content to be inappropriate, potentially breach regulations, receive complaints or for any other reason and in our reasonable discretion, we may remove or modify Content at any time without notice. We shall not be liable to you or any third party for any modification when it is required.


3.1 When you purchase participation and access to the First Five Program and its contents (audio or video) we grant you a licence (which is limited, revocable, non-exclusive, non-transferable) to listen to, download (when made available by us) or stream such content to your computer and/or other device(s) solely for your personal, non-commercial use.

3.2 You agree to not otherwise copy, reproduce, distribute or use the content other than as set out in this contract.

3.3 You must not sell, transfer, lease, modify, distribute or publicly perform the content in any manner and you must not exploit it commercially.

3.4 You agree to not tamper with the content or create any derivative works therefrom.

3.5 We may terminate your license to use any purchased products if you breach this contract.


4.1 Payment in full is due within 14 days of invoice date.
4.2 If a participation fee is not paid within 14 days of its due date, we reserve the right to revoke the participant’s access to and participation in the purchased program.


5.1 You must not add any content to the Website:
(a) That might cause a breach of any law or other obligation
(b) That might be defamatory, offensive, pornographic, in breach of confidence or a similar
obligation, threatening, abusive, liable to incite hatred or a breach of privacy
(c) That might be considered as spam or commercial advertising
(d) That infringes any rights belonging to another person.

5.2 By posting or adding any content to the Website or posting or making comments during webinars conducted by us, you grant us a perpetual, non-exclusive, royalty free, irrevocable, worldwide and transferable right and license to use that content in any way without limitation, and you permit us to authorize any other person to do the same thing. You consent to anything which we may do or not do in relation to your content which would otherwise be in breach of your moral rights. This includes that we may use your content without attributing you as the source of your content.

5.3 If you email us, unless you specify otherwise, you grant us the same rights in relation to the email as set out in clause 5.2.

5.4 You warrant to us that you have the right to grant any rights, licenses, consents or waivers required under these Terms.


6.1 You agree that we will collect and manage your personal information supplied to us in accordance with our Privacy Policy.

6.2 You agree to our Privacy Policy available at

6.3 Image Release:
(a) All Weekly Live Video Group Coaching Calls are recorded and made available for all FFP participants within the private Course portal. As such, through your participation in the Weekly Live Video Group Chats for the FFP you grant permission to TC and its agents and others working under its authority, to take and to have full and free use of video/photographs containing your image/likeness.

(b) You understand these images may be used for promotional, news, online/multimedia, research and/or educational purposes by and for TC. You agree that you are not entitled to remuneration, residuals, royalties or any other payment in respect of your image/likeness or its use. You release, discharge, and hold harmless, TC and its agents
from any and all claims, demands or causes of actions that you may hereafter have by reason of anything contained in the photographs or video. If you do not agree to the above image release, you must advise Trellis Collective by email as soon as possible at [email protected]

6.4 Any confidential information or materials that is not already in the public domain which may be provided by you to enable us to perform our consulting services will, at all times, be kept confidential and secure. We will not at any time disclose or allow access by any person or third party to any of the confidential information unless required to perform the Services in which case, we will ensure they are under the same duty of confidentiality.

6.5 We reserve the right to disclose your name and any other personal details to any law enforcement authority or other competent authority or to any person for the purpose of legal proceedings, prosecution, investigation or any breach, alleged breach of the law or these Terms


7.1 The Website includes links to other websites that are operated by third parties. We are not responsible for and do not sponsor, endorse or approve the content or operation of those websites or any products, services or information contained in them or offered by them. You should review the privacy policy and terms and conditions of use of those websites when you visit them.


8.1 You agree and acknowledge that we are not liable for any direct, indirect, consequential or incidental loss or damage which may result from your use of our website, the Services or any information contained on it or linked to it. For the sake of clarity, in no event will we be liable for any consequential, indirect, incidental or special damages of any kind including any damages for loss of income, revenue, profits, interruption of business, loss or use of data even if the possibility of such loss was made known to us, or any impacts on wellbeing or health. This limitation of liability clause includes any reliance by you on the information on the website, access to or inability to use the website. You assume all risk in using the Services and we cannot be liable for your use of or reliance on this Service.

Certain legislation including the Australian Consumer Law (ACL) in the Consumer and Competition Act 2010 (Cth), and similar consumer protection laws and regulations may confer you with rights, warranties, guarantees and remedies relating to the provision of Services by us to you which cannot be excluded, restricted or modified (Statutory Rights).

Our liability is governed solely by the ACL and these Terms. We exclude all conditions and warranties implied by custom, law or statute except for your Statutory Rights.

Except for your Statutory Rights, all material and work is provided to you without warranties of any kind, either express or implied; and we expressly disclaim all warranties of any kind including but not limited to implied warranties of merchantability and fitness for a particular purpose.

8.2 We do not guarantee that any data, file or program available for download from or via the Website or from any website linked to our website is free from virus or any other condition which might or could damage or interfere with data, hardware or software with which it might be used, and in accessing the Website, you assume all risk of use of all materials, programs and files on the Website. Prior to using any downloaded file you should carry out an appropriate virus check.

8.3 We are not liable to you or any person claiming through you for any loss or damage howsoever caused resulting from the use of the Website, any website linked to the Website, materials or content including the transmission of any virus.


9.1 Trademarks used on the Website belong to their respective owners. You must not use any trademark displayed on the Website without the express written permission of us or the third-party owner.


10.1 These Terms are governed by and to be construed in accordance with the laws of Queensland, and the Commonwealth of Australia. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Queensland. If any of these Terms is found to be invalid or unenforceable by a court of law, such invalidity or un-enforceability will not affect the remainder of the Terms which will continue in full force and effect.

Last updated 29 January 2024